Frequently Asked Questions

The current desktop application is being developed for Windows environments. Review the system requirements page before installation.

Yes. The platform foundation supports value streams, departments, machines, operators, shifts, and hourly production targets. Multi-plant enterprise management is part of the commercial roadmap.

Yes. Shift names and times are designed to be configurable so the system can reflect each plant's operating schedule.

Yes. Hourly targets can be defined by production context and may vary across the shift.

Yes. Production workflows include good pieces, scrap, rework, and categorized downtime records used in performance and OEE reporting.

AI-driven manufacturing assistance is a planned capability. Website and product materials label features as Available, In Development, or Planned to avoid overstating current functionality.

The current architecture is local-first and is designed to keep customer operational data under customer control. Final deployment architecture and responsibilities will be documented in commercial agreements.

Administrators should follow the database backup guidance and maintain a tested backup and recovery routine appropriate for their plant.

The form is processed by a Cloudflare Pages Function, and credentials are stored as environment secrets rather than browser code. Submitted requests are delivered through the configured email provider.

Public installer downloads are not enabled yet. Code signing, release approval, licensing, onboarding, and support processes must be completed before commercial distribution.

Use the Request Demo form on the homepage. A member of Copilot Manufacturing Solutions can then follow up using the work email you provide.

Use the Support Center and choose the appropriate product area and priority. Feature requests can be submitted through the same form.